Welcome to TURNDOG TALKS TO: the time of the week where I interview people with a story to share.

A large aspect of The Successful Mistake involves interviewing entrepreneurs, therefore I listen to a lot of tales. One such instance is when I sat down with Mary Juetten, the founder of Traklight.

Mary and I discuss mistakes and how to move forward when one occurs. I’m a firm believer that mistakes are a valued part of the business process, so let’s see what Mary has to share, shall we…

THE BIO

Mary has over twenty-five years of varied leadership, management, and business and financial consulting experience including successful turnarounds in the public and private sectors. Mary is a recovering accountant, holding both a CA and CPA, and a Bachelor of Commerce from McGill University and a JD from Arizona State. Her prior work experience includes financial auditing with Richter, Usher, & Vineberg, consulting with Price Waterhouse, and executive positions with Vancouver Community College, AMEC Training & Development, and most recently a one-year consulting contract as Chief Operating Officer with a local online startup, youchange Inc. In 2010, during law school, Mary founded traklight.com, a site that provides inventors, creators, and small businesses with the tools to identify and secure their intellectual property. Mary also consults and mentors small start-ups in the areas of planning, business models, and intellectual property identification. In addition to volunteering

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The Interview Overview

1. Mary and I discuss hiring people in the early days and how it can lead to issues if careful steps aren’t taken
2. It isn’t always about skill-level, but finding the ‘right’ people who can capture what you’re doing
3. Mary also talks about the mistake of hiring people lead her to discover more about developing and other aspects of the business she may otherwise have overlooked
4. We talk about building relationships, not just with customers, but staff members to help create a culture that demonstrates who you are and what you’re doing
5. Overall we discuss the importance of understanding your industry and making sure you know where you are, what you’re doing, and how you intend to move forward

Thanks for dropping by and joining us for this marvelous edition of Turndog Talks To

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Have a most lovely day,

Turndog – @turndog_million