by turndog
I Blogged about them and two hours later the apology came. That’s how! You may remember a post I did recently venting about the Orange Brand (my phone provider). I was not happy, to cut a long story short, and after 3 months of unhappiness I wrote a Post about...
by turndog
A couple of days ago I talked about how awesome Aweber are. The focus wasn’t on their Brand, logo or product, but the customer journey they’ve created. Today I want to look at the flip reverse of this. When a company is good at everything else, but...
